Calls Today
247
+18% vs yesterday
Bookings
31
+6 this morning
Answer Rate
68%
+4% this week
Conversion
12.6%
–0.8% vs avg
Live Calls
2 active now
| Caller | Number | Campaign | Duration | Status |
|---|---|---|---|---|
RB Richard Barnes |
+44 7700 900142 | Q3 Sales Follow-up | 04:23 | Live |
SE Sarah Ellis |
+44 20 7946 0193 | Demo Booking | 01:47 | Live |
MP Marcus Patel |
+44 7911 123456 | Appointment Booking | 11:02 | Booked |
CW Claire Watson |
+44 1632 960321 | Renewal Follow-up | 09:55 | Follow-up |
Weekly call volume
AI Agents
🎙
Sophia
Southern British · Female
🎙
James
Neutral UK Business · Male
🎙
Charlotte
Friendly Conversational · Female
Active Campaigns
3 running
Q3 Outbound Sales
74%
482 / 650 leads · 31 booked
Product Demo Outreach
41%
205 / 500 leads · 18 booked
Renewal Follow-ups
90%
270 / 300 leads · 44 closed
Recent AI Activity
Last 2 hours
| Event | Agent | Lead | Outcome | Score | Time |
|---|---|---|---|---|---|
| Meeting booked | Sophia | Richard Barnes | 20 May 2:00pm — Google Cal invite sent | 4.9 | 2 min |
| Objection handled | James | Claire Watson | Pricing concern resolved — follow-up set | 4.8 | 14 min |
| Escalated | Charlotte | Whitmore Legal | Transferred to human — complex legal query | 3.4 | 31 min |
| No answer | Sophia | Nexford Group | Added to follow-up queue · SMS sent | — | 48 min |
🎙
Sophia
Southern British · Female
Active
156
Calls today
19
Bookings
72%
Answer rate
4.9
Avg score
Sentiment — last 50 calls
● Positive 72%
● Neutral 20%
● Negative 8%
🎙
James
Neutral UK Business · Male
On call
91
Calls today
12
Bookings
65%
Answer rate
4.7
Avg score
Sentiment — last 50 calls
● Positive 65%
● Neutral 25%
● Negative 10%
Create New Agent
Choose voice, accent & personality
Calling Numbers
Numbers your agents call from
UK Mobile Number
Your own number via SIP
+44 7700 900142
SIP Provider: Vonage UK · Outbound + Inbound enabled
Microsoft Teams
Phone System integration
+44 20 7946 0300
Teams Phone System · 3 lines assigned · Inbound + Outbound
Active Campaigns
3
2 outbound · 1 inbound
Total Leads
1,450
957 reached
Appointments
93
this month
Est. Pipeline
£84k
from AI calls
All Campaigns
All
Active
Draft
| Campaign | Agent | Leads | Progress | Booked | Conv. Rate | Status | |
|---|---|---|---|---|---|---|---|
| Q3 Outbound Sales | Sophia | 650 | 74% |
31 | 13.2% | Active | |
| Product Demo Outreach | James | 500 | 41% |
18 | 8.8% | Active | |
| Renewal Follow-ups | Charlotte | 300 | 90% |
44 | 16.3% | Active | |
| Winter Promotion | — | 800 | Draft |
— | — | Draft |
Outbound Today
219
Via 2 channels
Inbound Today
28
+6 vs avg
Avg Duration
4:32
mins per call
No Answer
79
SMS sent to all
Call Log
All
Live
Outbound
Inbound
| Contact | Number | Channel | Direction | Duration | Outcome | AI Score | Actions |
|---|---|---|---|---|---|---|---|
| Richard Barnes | +44 7700 900142 | Mobile | Out | 04:23 | Booked | 4.9 | |
| Sarah Ellis | +44 20 7946 0193 | Teams | Out | 01:47 | Live | — | |
| Marcus Patel | +44 7911 123456 | Mobile | Out | 11:02 | Qualified | 4.7 | |
| Whitmore Legal | +44 1632 960100 | Teams | In | 08:14 | Escalated | 3.4 | |
| Nexford Group | +44 1632 960321 | Mobile | Out | 00:00 | No answer | — |
May 2026
Google Cal synced
Teams synced
Mo
Tu
We
Th
Fr
Sa
Su
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
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18
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20
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31
1
Event
AI Booking
Today's Bookings
15 May 2026
Richard Barnes · Discovery Call
2:00pm
Booked by Sophia · Google Meet link attached
Priority: High · Tag: Enterprise
Priority: High · Tag: Enterprise
Marcus Patel · Demo Session
3:30pm
Booked by Charlotte · Teams meeting link
Priority: Medium · Tag: SME
Priority: Medium · Tag: SME
Claire Watson · Follow-up
4:45pm
Booked by James · Pending confirmation
Priority: Low · Tag: Renewal
Priority: Low · Tag: Renewal
Dynamic Variables
{{first_name}}
{{last_name}}
{{company_name}}
{{agent_name}}
{{prospect_company}}
{{call_reason}}
{{available_slot_1}}
{{available_slot_2}}
{{objection_reason}}
AI Behaviour
Handle interruptions naturally
Use conversational fillers
Auto-detect tone & mirror it
Smart objection detection
Escalate after 2 objections
Auto-book on verbal yes
GDPR consent recording
Tone & Compliance
Total Leads
2,847
+142 this week
Qualified
634
22% of total
Follow-ups Due
47
Today's queue
Not Reached
312
SMS sent to all
Lead Pipeline
| Name | Company | Number | Stage | Score | Last Contact | Agent | |
|---|---|---|---|---|---|---|---|
| Richard Barnes | Barclays PLC | +44 7700 900142 | Meeting Set | 92 | Today | Sophia | |
| Marcus Patel | TechBridge Ltd | +44 7911 123456 | Qualified | 85 | Today | Charlotte | |
| Claire Watson | Watson Media | +44 1632 960321 | Follow-up | 61 | Today | James | |
| Whitmore Legal | Whitmore & Co | +44 1632 960100 | Human Review | 54 | Today | Charlotte | |
| Nexford Group | Nexford Industries | +44 1632 960321 | No Answer | 31 | Today | Sophia |
Total Calls (Month)
4,821
+22% vs last month
Appointments
321
6.7% booking rate
Positive Sentiment
71%
+3% this month
Avg AI Score
4.7
out of 5.0
Calls vs Conversions
This week
Conversions
Total calls
Agent Performance
This month
Sophia4.9 · 156 calls
Charlotte4.8 · 94 calls
James4.7 · 91 calls
1
2
3
4
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Connect Microsoft Teams
Use your existing Teams Phone System for AI calls
Outbound AI calling
Inbound AI answering
Transfer to human in Teams
Teams meeting booking
Live call monitoring
Call recording
Requirements
Microsoft 365 Business or Enterprise account
Teams Phone System licence (or Teams Phone add-on)
At least one UK number assigned in Teams Admin
Global Admin or Teams Admin permissions
VoiceIQ uses Microsoft Graph API with read-only calling permissions. Your data stays secure.
Microsoft Teams
AI calling via Teams Phone System. Inbound, outbound, and live transfer.
Connected
Google Calendar
Auto-book meetings, send invites, avoid double-bookings.
Connected
ElevenLabs
Premium British AI voices — Southern, Neutral UK, Conversational.
Connected
UK Mobile / SIP
Connect your own UK number via SIP trunk or call forwarding.
Connected
HubSpot CRM
Sync leads, contacts, deals and call outcomes to HubSpot.
Pending
OpenAI Realtime
Real-time AI conversation engine for ultra-low latency responses.
Connected
WhatsApp Business
AI-powered WhatsApp follow-ups after calls.
Coming soon
Salesforce
Push call logs, AI summaries and lead scores to Salesforce.
Not connected
Zapier / Webhooks
Trigger automations on call events, bookings and outcomes.
Not connected
Account Details
Calling Preferences
Auto SMS on no answer
GDPR consent recording
Do Not Call list enforcement
Call on weekends
Security & Compliance
Two-factor authentication
Encrypted call recordings
GDPR data controls
Audit logging
Notifications
Meeting booked alerts
Call escalation alerts
Daily summary email
Campaign completion alert